Shipping and Returns
Sweet dreams start here! Below is everything you need to know about how your new bedding gets from us to your home - quickly, safely, and with care.
Where we ship...
We currently ship anywhere in New Zealand, including rural addresses. Whether you're in the city or the countryside, we’ll get your order to you.
Processing & Delivery Times...
Order processing: orders are packed and dispatched within 1-2 business days.
Order Delivery Timeframes:
-
Urban areas: 1–3 business days after dispatch
-
Rural areas: 2–5 business days after dispatch
Orders placed on weekends or public holidays will be processed the next business day.
Order Tracking...
Once your order is on the move, you’ll receive a tracking link via email so you can follow its journey to your doorstep.
Delivery Issues...
If your order hasn’t arrived within the expected timeframe, or if something seems off, please reach out to us at:
📧 foxy@avinki.co.nz
📞 027 313 2817
We’ll sort it out quickly and make it right.
Returns and Damaged Items...
We want you to love your bedding and home living products. If something arrives damaged or isn’t quite right:
-
Let us know within 7 days of delivery
-
We’ll arrange a replacement or refund, no fuss
-
We will also cover the courier costs. Easy as!